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Returns, Refunds & Exchange

Customer satisfaction is our utmost priority. We try our best to deliver products in the right conditions by multiple quality control checks. In a very rare case, a defect may pass unnoticed. If you are not happy with your purchase, you can return your items within 2 days of delivery.


Please note: All tags need to be intact at return. 


To initiate returns, please submit your return request within 2 days of your purchase by emailing us at returns@amaira.com.You will need the order no and the email associated with your order to initiate returns.

  • After you submit your return request, you receive an email from us within 24 hours.
  • When you return your product – it must include a copy of the delivery packing slip or invoice.
  • If the product is defected, please include the product picture in the email.
  • All Sale/ Clearance items are non-refundable/non-exchangeable.
  • We are not responsible for any damages caused to the packaging during transit but if you notice any damage to the product, submit an exchange request immediately via mail within 2 days of receiving the package for possible resolution.
  • Every returned product goes through a review cycle. Hence, refund/exchange is subject to review by our customer success team.
  • All returns will be made via Gpay, PayTM or PhonePay.
Notes:
  1. Some of our products may contain natural embellishments and are handcrafted. These may cause irregularities and will not be considered as a defect.
  2. We make every effort to display the product colour as accurately as possible. However, the resolution and colour composition of each computer monitor varies; we cannot guarantee the accuracy of the colours of products displayed on our website.
If you have any queries, feel free to get in touch with us from Monday – Friday 9.30am – 6:00pm IST. We respond to every email we receive within 24 hours. 

For Immediate exchanges contact us at contact@amaira.com or call us at +91 6364300300. We will try our best to accommodate your request. 

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