Returns, Refunds & Exchange
Customer satisfaction is our utmost priority. We try our best to deliver products in the right conditions by multiple quality control checks. In a very rare case, a defect may pass unnoticed. If you are not happy with your purchase, you can return your items within 2 days of delivery.
Please note: All tags need to be intact at return.
To initiate returns, please submit your return request within 2 days of your purchase by emailing us at firstname.lastname@example.org.You will need the order no and the email associated with your order to initiate returns.
- After you submit your return request, you receive an email from us within 24 hours.
- When you return your product – it must include a copy of the delivery packing slip or invoice.
- If the product is defected, please include the product picture in the email.
- All Sale/ Clearance items are non-refundable/non-exchangeable.
- We are not responsible for any damages caused to the packaging during transit but if you notice any damage to the product, submit an exchange request immediately via mail within 2 days of receiving the package for possible resolution.
- Every returned product goes through a review cycle. Hence, refund/exchange is subject to review by our customer success team.
- All returns will be made via Gpay, PayTM or PhonePay.
- Some of our products may contain natural embellishments and are handcrafted. These may cause irregularities and will not be considered as a defect.
- We make every effort to display the product colour as accurately as possible. However, the resolution and colour composition of each computer monitor varies; we cannot guarantee the accuracy of the colours of products displayed on our website.
For Immediate exchanges contact us at email@example.com or call us at +91 6364300300. We will try our best to accommodate your request.